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Here are some suggestions that will help both of us as you prepare for your cleaning:
A special note about odors:
We do everything possible to reduce or eliminate pet odors. However, due to the depth of contamination, 100% success may not be attained. Also, for several days after cleaning you may notice an elevated odor due to higher humidity levels.
For safety sake, be sure to keep a very close eye on your curious little ones.
Special After-Care Information:
We offer a 100% money-back guarantee. If you are not thrilled with the service experience you receive from us, we will rush back to your location at no charge and no obligation. If you are still unimpressed, we will issue a 100% refund up to $1000.00 upon request.
Our mission is to provide you with the most outstanding service experience you have ever received!
Yes
The normal drying time is anywhere from 6 to 12 hours. The carpet will only be damp to the touch. Depending on weather conditions, room temperature, air flow, and overall conditions this time can vary.
No. In fact, many of the major carpet mills today recommend professional cleaning at least once per year. The build up of soil in your carpet in combination with foot traffic creates abrasion that breaks down your carpet’s fibers. The higher the traffic in a given area, the more often the carpet will need cleaning.
No, although our process rinses the carpet deep down, moisture does not penetrate the backing of the carpet. With our powerful truck-mounted equipment, your carpet is thoroughly rinsed, but left only damp to the touch.
Pet odor is a very common problem. At Martin Professional we can help you deal with your pet challenges. From minor problems to major headaches Martin Professional can help find the solution that works best for you.
The problem with pet odor is that it can be much deeper than it first appears. Pet urine can easily soak through the backing of the carpet into the padding underneath. In more severe cases the urine can penetrate into the sub-floor beneath the padding. This creates a problem that is multi-layered. The urine also provides for the growth of bacteria. This, in turn, contributes to a worsening of the odor problem and can contribute to permanent color loss of the carpet fiber.
To eliminate this problem the urine must be removed or neutralized from each of the layers effected. If the contamination is limited to only the face yarn of the carpet then the cleaning itself may effectively remove the odor. In more severe cases a urine neutralizer may be applied.
In the most severe cases, replacement of the carpet padding, treatment of the under-side of the carpet and the sub-floor may be required. Even replacement of the carpet, however, cannot guarantee complete removal of the odor.
Privacy Policy
Last Updated: October 31, 2025
At Martin Professional Cleaning & Restoration, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and protect the information you provide when using our website, contacting us, or using our services.
We may collect the following types of information:
Personal Information: Name, phone number, email address, and any other details you provide when contacting us or requesting a quote.
Service Information: Details related to your cleaning or restoration needs, property location, and project notes.
Website Usage Information: Non-personal data collected automatically (such as browser type, IP address, and pages visited) to help us improve website performance.
We use your information to:
Respond to inquiries, provide estimates, and deliver requested services
Schedule appointments and communicate about ongoing projects
Improve our website, customer service, and business operations
Send updates, promotions, or important notices (you may opt out at any time)
We do not sell, trade, or rent personal information to others. We may share limited information with trusted third-party service providers who assist in our business operations (such as email, scheduling, or payment processing) under confidentiality agreements.
We use reasonable security measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction.
You may request to review, correct, or delete your personal information by contacting us directly at:
📧 CleanPittsburg@gmail.com
📞 620-235-1414
We may update this Privacy Policy from time to time. The revised version will be posted on this page with an updated date.
Last Updated: October 31, 2025
Welcome to Martin Professional Cleaning & Restoration’s website. By accessing or using our website or services, you agree to the following terms and conditions.
Martin Professional Cleaning & Restoration provides residential and commercial cleaning and restoration services, including but not limited to carpet cleaning, water damage restoration, and related services. All services are subject to availability and may vary based on location and project scope.
All quotes or estimates are based on the information provided at the time of request. Final pricing may vary depending on site conditions, project scope, and any additional services requested.
We ask that customers provide at least 24 hours’ notice for cancellations or rescheduling. Missed appointments without prior notice may be subject to a service fee.
Payment is due upon completion of services unless otherwise agreed in writing. We accept major forms of payment as listed on our website or invoice.
While we take great care in our work, Martin Professional Cleaning & Restoration is not responsible for:
Pre-existing damage or wear
Items left in the service area
Incidental or consequential damages beyond the scope of our services
We are fully insured and will address any service issues promptly.
The content on this website—including text, logos, and images—is the property of Martin Professional Cleaning & Restoration and may not be copied, distributed, or used without permission.
Our website may contain links to third-party sites. We are not responsible for the content or privacy practices of those websites.
