How to Select a Cleaner

There is a big difference between buying goods and services. While you may be able to compare prices be- tween two identical goods at two different stores, service companies provide different service experiences. There is a large difference between the top and the bottom cleaners in our industry. We hope that this information will help you when making the very important decision as to which professional cleaning firm to choose.

This checklist will ensure that you have asked the right questions: A Checklist of Questions To Ask:

• What Kind Of Experience Do They Have?

Our company has been in business since 1994. We are experienced in residential and commercial cleaning which means that we will not be baffled by your situation. Whether you have a studio apartment or a one hundred thousand square foot facility, we can help you. Our company has experience in situations that others aren’t even aware of.

• Do They Have Good References?

Our company enjoys a golden reputation in the industry. We are referred exclusively by the most seasoned professionals in our industry. Our references are available upon request.

• Are They Well Educated In Their Field?

Sadly, most companies in our industry do not invest in educating themselves in their field. We regularly attend educational courses, certification schools, conventions, and study trade journals and books related to our work. We are abreast of cutting edge technology and changes that regularly occur in our industry. Our national network of expertise is brought directly to your job-site.

• What Systems Do they Use?

Our company is committed to first class service systems. We will show up on time, and our staff will be uniformed and well groomed. You will be treated with courtesy and respect. Your orders will be processed in a timely manner. Our company uses the most advanced cleaning techniques.

• Do They Use Top Quality Products?

Our vans are stocked with only the very best products from top manufacturers. We refuse to use discount products that tend to leave sticky residues behind and discolor the carpet. You can be assured that our products are effective, efficient and safe for your flooring, the consumer, and the environment. If a spot can be removed, our products will remove it.

• Do You Get What You Bargain For?

Never select a service company based on price. Some companies would have you believe that you can get a quality service for a very low price. Their technique is to advertise a low price to get in the door, only to reveal that the low price does not include what you really need.

Quality service is not cheap, but you get the peace of mind of working with the most reputable, experienced, guaranteed company that will provide you with the information you need to get the most out of the service provided. By using a quality company like ours, you will save money in the long run.

• Do They Guarantee Their Work?

After having an uninformed, uneducated, or downright unscrupulous company in your home or business, the hardest part is getting them back to fix the problem. At our company, we offer a 100% money-back guarantee. If you are not thrilled with the service experience you receive from our company we will rush back to your location at no charge and no obligation. If you are still unimpressed, you owe us nothing and we give you a 100% refund.

• Do They Offer A Referral Program?

We want to reward you for sending clients to us. For each new client you send to us, we will send you a 10% referral certificate for what they spend with us the first time. You may use the referral certificate for cash or services. And remember that we guarantee our work, so help your friends, neighbors and co-workers enjoy the most outstanding service experience ever!